PLAY ON THE PLAINS 2024
Terms and Conditions
DENILIQUIN FESTIVAL SITE
Terms & Conditions
We reserve the right to change any or all of these terms and conditions, and/or add new terms and conditions at any time. When we do so, we will make a new copy of these available on our website. Your continued use of our website will be deemed to constitute your acceptance of such changes.
Deni Play On The Plains Festival Ltd.
Located at, 8235 Conargo Road, Deniliquin NSW 2710.
Area designated by Deni Play On The Plains Festival Ltd.
Located at, 8235 Conargo Road, Deniliquin NSW 2710.
Licenced concert area within the Festival Site.
Located at, 8235 Conargo Road, Deniliquin NSW 2710.
Deni Play On The Plains Festival Ltd are providers of recreational services and activities as defined under the Civil Liability Act. You are aware and acknowledge that the Festival Site contains all manner of obstacles, risks and dangers both known and unknown which may result in loss or damage to your property, personal injury or death. You choose to come onto the Festival Site at your own risk and to the full extent permitted by law, you release and indemnify Deni Play On the Plains Festival Ltd, its agents, employees and volunteers from and against any claim or liability of any nature in relation to injury or death, from you or any third party which might arise from entry to or the use of the Festival Site by you and any accompanying persons and or minors regardless of how the damage, injury or death is sustained or caused.
The organisers reserve the right to vary advertised performing artists, entertainment and the festival program as is required and at its absolute discretion.
Slip, slop, slap! – don’t forget to pack a hat, sunscreen and some sunnies.
At the end of the event, patrons must leave the Festival Site in a safe and orderly fashion, using the designated exits.
Exit rules apply for campers under Camping.
In the event of injury or illness Deni Play On The Plains Festival Ltd may, at the cost of the patron, arrange medical treatment and/or emergency evacuation as deemed necessary for the safety of the patron.
There is a Zero Tolerance approach for any antisocial, aggressive, dangerous or intimidating behaviour, underage drinking, supply of alcohol to minors, consumption and possession of any illicit substances. Any of these activities will result in immediate eviction from the Festival Site.
Activities such as moshing, crowd surfing, climbing and stage diving are strictly prohibited. Patrons engaging in these or other dangerous activities will be removed from the Festiva/performance arena.
There will be medical facilities available on the event site.
TICKETS & WRISTBANDS
The festival ticket is sold by Deni Play on the Plains Limited (‘the organisers). This ticket (wristband) is to be sold subject to the terms and conditions.
Wristbands are non-refundable and non-transferrable and must be purchased from the organisers authorised ticketing agency Oztix.
Wristbands may not be re sold, unless via the official ticket resale facility should one be made available by the organiser.
The purchaser of the wristband must ensure that the name on each ticket is correct and that ID may be asked for at the festival entry.
You are responsible for checking all festival information and ensuring you have purchased the correct tickets for the festival. No refunds will be processed if you make an error in relation to your ticket purchase.
Wristbands must be worn for the duration of the festival, failure to do so may result in your eviction. Any wristbands that are removed or tampered with will be rendered invalid and will not be replaced. Damaged or defaced wristbands will not be accepted.
Wristbands purchased for children aged under 13 years of age can only be purchased with an adult wristband.
Entry/Exit To and From Event Site
There shall be no entry into the Festival Arena prior to 1.00p.m. local time on 9th March 2024. The Festival Arena must be vacated by 11.30p.m. local time on 9th March 2024.
Camping times as per Camping (entry to camp site from midday on the 9th March).
You must take reasonable care when moving around, or traversing, the Festival Site. You must move (whether on foot or in a vehicle) in an orderly fashion, in accordance with the directions of the Event Staff, and you must not do anything that may hinder, or prevent, the safe passage of other patrons or Event Staff at the Festival Site or the surrounding areas (including entering and exiting the Festival Site).
Where maps of the Festival Site are made available, you should familiarise yourself with the layout of the Festival Site, including the location of any emergency exits, to assist with moving around the Festival Site safely in the event of an emergency.
It is a condition of entry to the Festival Site and Festival Arena that a search of you and your possessions and or vehicle be conducted. This may include pat down of persons and physical inspection of bags, folding chairs and containers. If you do not consent to such searches, you may be denied entry to the Festival Site and Festival Arena without refund.
If you and your friends are driving, please make sure you have a designated driver.
Entry To Festival Arena
Entry will be granted upon presentation of a bar-coded Event Ticket. Your Event Ticket must be presented upon arriving at the Festival Arena entry gate where it will be exchanged for a wristband. The wristband must be worn at all times while you are at the Event Site.
Event Tickets and wristbands must be treated like cash. Event Tickets or wristbands that are lost, stolen, destroyed or damaged will not be refunded or replaced, except as required by law or where the Event Terms provide otherwise. Wristbands that have been removed, tampered with, damaged or defaced will be rendered invalid and will not be replaced. Any person found without a wristband may be evicted from the Festival Site by the Organiser or Event Staff.
Ticket holders under 16 years must be accompanied by a parent or adult guardian who has purchased a ticket/wristband.
NSW Road Laws apply on the Deniliquin Festival Site.
Vehicles once parked in the Festival Site car park cannot be moved until the end of the event. Vehicles are not permitted to be driven around the Festival Site for any reason.
Buses will be operating.
A designated Pick up & Drop off zone will be located at the Festival Site.
No pass outs will be provided.
Accessible parking will be available within the Festival Site parking area.
A designated Accessible Viewing Platform will be available within the Festival Arena. Please note at times this platform will not be shaded, so prepare accordingly.
Accessible toilets are located within the Festival Arena.
We strive to make the event accessible for everyone, however, please be mindful that the event is set upon natural terrain and is at times uneven.
Cameras are operational over the Festival Site
You are responsible for your own property. There is no storage available on the Festival Site.
Smoking and Vaping
Areas at the Festival Site may be designated as non-smoking and non-vaping areas and you must comply with any such designation.
Animals are not permitted at the Festival Site or Camp Site. Assistance animals (such as guide, hearing and assistance dogs) that have been trained to assist a person with a disability, to alleviate effects of that disability; and have been trained and certified or accredited and registered are permitted. The organisers reserve the right to refuse entry to any dog that is declared a dangerous dog or a restricted breed, has an infectious diseases or poses a threat to public health or the health of other animals.
Please contact Deni Play On The Plains Festival Ltd for consent/approval.
The Event is fully licensed. You must not bring alcohol into the Festival Site.
Only alcohol purchased from bars at the Event within the Festival Arena may be consumed in the Festival Arena only.
You must be aged 18 years or over to purchase and/or consume alcohol in the Festival Arena and you must provide current photographic identification documents, being either A driver or rider licence or permit issued by an Australian State or Territory or any foreign country, NSW Digital Driver Licence, NSW photo card, proof of age card issued by a public authority of the Commonwealth or of another State or Territory for the purpose of attesting to a person's identity and age, Keypass (over-18) identity card issued by Australia Post or an Australian or foreign passport to the satisfaction of Play On The Plains Festival Ltd or Event Staff to verify that you are aged 18 years or over in order to purchase alcohol.
18 Year + wristbands will be provided for 18 – 25 year olds after proof of age verified and must be worn and presented to purchase alcohol from the bars.
If you are found supplying or buying alcohol for any person under 18 years of age you will be evicted from the Festival Site and your conduct may be reported to the police.
Food And Drink
Food and drinks must not be brought into the Festival Arena.
The contents of any unsealed bottles will not be permitted into the Festival Arena, unsealed empty plastic bottles (no glass) are permitted into the Festival Site for filling with water at the Festival Arena.
In the event that you require any specific foods or drinks for medical reasons, please contact Deni Play On The Plains Festival Ltd for consent to bring such specific food or drinks into the Festival Arena.
Deni Play On The Plains Festival Ltd may provide or refuse consent in its discretion, and, in the event consent is provided, may be subject to certain conditions.
Festival Site & Camp Site Behaviour
No swimming in channels or waterways within the Festival Site.
Possession, sale or use of illicit substances is strictly prohibited at the Festival Site. Any person found with illegal drugs or illicit substances in their possession will be removed from the site and subject to Police action.
For safety and other reasons, some parts of the Festival Site are not open as part of the venue, patrons must not enter fenced off areas or areas to which access is denied.
Please help to keep our Festival Site and Camp Site clean, place all rubbish in bins and or take all items with you when you leave.
The organisers may refuse you entry into or remove you from the Festival Site if you
(a) do not obey these terms and conditions
(b) refuse to allow the organisers to inspect bags, containers and vehicles
(c) if you disrupt the concert
(d) if you interfere with the enjoyment, comfort or safety of other persons at the concert.
(e) if you have acquired a stolen or counterfeit wristband.
If you are evicted from the Festival Site/Camp Site or denied entry to the Festival Site/Camp Site, you will not be entitled to any ticket refund and or compensation.
Patrons must not cause damage to, improperly use, or tamper with any Festival Site facility or infrastructure, or enter any onsite bodies of water at the Festival Site. Patrons must not remove or attempt to remove any item or object from the Festival Site or surrounding area. Patrons accept full liability and responsibility for any loss or damage caused in contravention of this clause or any other term of these Terms and Conditions.
You must ensure that you act in an orderly manner when attending the festival. The organiser may refuse entry or evict you for behaving in a disorderly, offensive or inappropriate manner.
Patrons may be removed from the Festival Site, Festival Arena, Camp Site if, in the opinion of the Organiser, they behave or act in a threatening or inappropriate manner, including without limitation, any aggressive, riotous, abusive, offensive, racist, sexist or insulting actions towards other patrons.
Deni Play On the Plains Festival Ltd will operate a cashless digital currency, to ensure, speed of service, increased security and ease of transactions at the Bars and Food Outlets.
Most importantly, there will be reduced need to wait in lines, counting out coins to buy a beer, as your friends get thirsty for your round! As such, all food and drinks purchased will need to be paid for using the simple, tap-and-go Festival Currency Wristbands.
Can I use cash to pay for food and drinks if I haven’t purchased Festival Currency?
This is a ‘cashless’ event. In other words, to buy food and drinks within the Festival Arena you’ll need to use Festival Currency as CASH MAY NOT be accepted by vendors.
Where can I purchase Festival Currency?
Festival Currency can be purchased within the Festival Arena and online.
Please treat Festival Currency and your ticket/wristband as cash.
How Does Festival Currency Work?
Festival Currency can be purchased on the day at the Festival Site in the Festival Arena, wristbands can be topped up at currency stands. You can buy Festival Currency using debit or credit card. The wristband you will receive contains a chip, which can be read by the vendor’s scanning device, that deducts a set amount depending on what you purchase. It’s so simple to use, let the vendor know what you would like to purchase. They will ring up the transaction on their device. Then scan your wristband against their device and bingo, transaction is complete, start enjoying your food and beverages!
How much should I put on my Festival Currency Wristband?
We would recommend a minimum of $50 to be pre-loaded onto your wristband to maximise your experience.
How do I know how much is remaining on my wristband?
You can simply ask any vendor how much credit you have remaining by scanning your wristband, or doing the same at any Festival Currency Booth. After each transaction, the vendor will also show you the balance on your wristband.
Cool, but how much do I pay for this?
That’s easy: A one-time activation fee of $2.50 is deducted from your initial top-up. This small cost pays for the wristband you will receive, it covers all of your credit card fees and ensues the event can operate a Covid – safe event, understanding the movement of its patrons throughout the venue. Unlike an ATM fee that is charged with each withdrawal, this is a once off fee that covers the cost to remain Covid safe in its entirety!
Can I get a refund on any Festival Currency I don’t spend at the event?
Yes you can!
Make sure you keep your wristband. Head to the Play On The Plains website from:
Monday 11th March (9am) to Sunday 24th March (11pm)
Simply enter your full name, email address, BSB, Account Number as well as the RFID and 4-6 digit serial number printed on the plastic chip on your wristband and hit complete!
Your refund will be processed back into your bank account within 14 working days.
Prohibited Items will be confiscated and not returned, with no exceptions.
Prohibited Items include but are not limited to:
BYO alcohol is not permitted.
Food (allowed in camp area)
Weapons of any sort including tasers and pepper spray, shovels, knives, axes and chainsaws.
Glass – Glass is not permitted onto the Deniliquin Festival Site.
Illegal or Illicit substances
Beer funnels or bongs
Drones or any other remote control devices
Projectiles or explosives in solid, liquid or gas form.
Aerosols and Paint cans or spray paint cans
Nitrous oxide bulbs and cannisters
Fireworks, sparklers and flares are prohibited and will be confiscated on entry, anyone caught lighting fireworks and flares will be evicted.
Banners, flags, poles or any other similar items;
Beanbags, crates, tables, umbrellas, sun shades, eskies (allowed in camp area), portable furniture excludes fold up chairs.
Animals are prohibited at the site, with the exception of service or assistance animals, such as Guide Dogs.
Baseball bats and cricket bats or any similar item or equipment
BBQs (allowed in camp area), gas bottles and butane cannisters or cylinders
Portable laser pens/equipment
Audio or video recording devices (other than a mobile phone)
Professional photography equipment (e.g. telephoto lenses; any lens over 20cm; any detachable lens or anything deemed by the Promoter to be professional photography equipment)
Skateboards, scooters, rollerblades, roller-skates, bicycles, motorised vehicles or similar (excluding wheelchairs and mobility devices)
If it is important to you and on the prohibited list don’t bother bringing it to the event/performance, as it will not be returned.
Camp Site Access:
Camp Site access time, from midday Saturday 9th March 2024.
Camp Site departure time, patrons must vacate the Camping Site by 11.00a.m. on Sunday 10th March 2024.
A pre purchased camping ticket needs to be purchased to enter the camping area.
1 ticket per vehicle entering -includes vehicle with either tent, campervan or caravan etc.
Camp sites are unpowered.
Camping Site Allocated:
Camping sites will be allocated by Festival Staff.
If you want to camp with friends, arrive together.
The Camp Site is an Alcohol Free Zone.
Your person, possessions and or vehicle may be searched.
Any alcohol found will be confiscated and not returned, you may also be evicted from the Camp Site and Festival Site.
Please be mindful of your neighbours when in use.
No excessive noise in the campsite after midnight.
Glass is not permitted onto the Deniliquin Festival Site.
Accessible Camp Site:
Disabled accessible camping sites are available within the Camp Site.
On arrival to the Camp Site you will be directed to this area close to amenities upon proof of Mobility Parking Scheme Permit.
Under 18 Camping:
Children Under 18 years are not permitted to camp at the Camp Site unless they are camping with a parent or guardian. ID and proof of age must be provided if requested.
NSW Road Laws apply on the Festival Site.
Vehicles once parked in the Camp Site cannot be moved until departure on Sunday 10th December 2022.
Vehicles are not permitted to be driven around the Camp Site for any reason.
Compliance with Laws and Directions
You must follow all reasonable directions of Deni Play On The Plains Festival Ltd and any of its employees, personnel, agents, contractors and sub-contractors (Event Staff), including but not limited to security, bar and traffic management personnel and directions conveyed on signage at the Event Site, and comply with all applicable laws (including regulations) at all times during the Event (including but not limited to liquor licensing, smoking laws and regulations).
The Organiser may authorise or instruct, in its absolute discretion, Event Staff to carry out or perform any of the obligations or functions of the Organiser in connection with the Event.
In the case of an emergency or serious injury, you must follow all official directions of or authorised by the Organiser, security staff and emergency services personnel.
You agree to indemnify the Released Parties against any loss or damage any of them may suffer as a result of your wilful, negligent or reckless acts or omissions at the Event or as a result of your breach of the Event Terms.
To the extent permitted by law (including the Australian Consumer Law), the Released Parties will not be liable or responsible for any loss, damage, injury, delays, additional expenses or inconvenience suffered or incurred by you or any person in or entering or exiting the Event Site, participating in the Event or otherwise in connection with the Event whether caused by the negligence of Organiser or any of the Released Parties and whether arising in tort, contract, bailment or otherwise.
Where liability cannot be excluded or modified by law, including pursuant to the Australian Consumer Law, the liability of the Released Parties is limited to the minimum permitted by law.
To the full extent permitted by law, you waive all legal rights of action against and fully release the Organiser; Event Staff; the owners, lessees and controllers of the Event Site; and the respective members, directors, officers, employees, volunteers, contractors or agents of the aforementioned (Released Parties) from any liability for any loss, damage, personal injury, death, economic loss or consequential loss suffered or incurred howsoever arising out of or in connection with (whether directly or indirectly) the Event, your attendance at or participation in the Event, including, but not limited to, liability for any negligent or tortious act or omission of the Released Parties, under any laws or regulations or for a breach of the Event Terms.